If you would like to return an item, email us at firstname.lastname@example.org within fourteen (14) days to request a Return Authorisation. In your email, please include:
(i) What item/s you would like to refund/exchange
(ii) Reasons for why you are returning the item/s
- Our office is located in Sydney, Australia - we will provide you with the full address along with your allocated RA Number via email.
- Pack item/s into their original packaging including the original attached labels and tags.
- Make sure to include your full name and original order number on the return parcel.
Any returns that are not on their way back to AZYÄ swim within fourteen (14) days of delivery will become void. AZYÄ swim reserves the right to deny unauthorised returns that do not meet or follow our returns policy.
When sending your items back, we highly recommend using a traceable postal survive as AZYA is not liable for the loss of garments being returned.